Use cases
Real systems need explicit boundaries.
Three starting points for conversations with teams building agent-driven workflows. Each begins with a narrowly defined operation and a clear owner.
Scoped operational queries
Let an assistant retrieve an order status without providing unrestricted database access. Define allowed fields, tenant boundaries and a limited query shape. Return only the information the workflow needs.
Changes that require approval
A support assistant may prepare a refund proposal, but a consequential action should follow the organisation’s approval rules. Keep preparation, authorisation and execution separate.
Reusable internal tools
Several agent projects may need the same customer lookup or ticket update. A maintained tool boundary can give each caller its own scope while keeping the implementation and operational ownership coherent.
Bring one concrete operation